Return & Refunds

Refunds and Returns processing

Each item is processed according to the vendors agreement, if you have a faulty product please email us within 24 hours of receipt. Your case will be treated with care and you will be sent details of how to obtain a refund or replacement.

Please note for returns we are unable to cover the shipping cost.


*Please note for sanitary reasons items like toiletries such as toothbrush, used hair or makeup sets and brushes, or any of the like products opened, will not be refunded.

Change of mind? 

Please note that we do not refund money for wrong orders or change of mind, so please choose carefully instead we issue coupon or voucher from store with same value of item you chose.

When will I get my refund?

After assessment of the product, please allow up to 10 working days for your return to be received and processed, we'll notify you by email.