Shipping

AUSTRALIA:

STANDARD LOCAL DELIVERY (AUSTRALIA ONLY)

FREE with an Estimated 15-30 business days for delivery after dispatch*

**Warehouse dispatch takes 1-3 days upon order. Depending on stock ordered.

some items are shipped from our International APAC region but don't worry, we'll ship your purchases promptly to you. 

Please note also, should you not be home for the delivery, you will receive a card from your local post office in order to pick up from Australia Post. 

** Your order should arrive within 15-30 Days, Factors such as delayed logistics and customs clearings may have an impact on the delivery time.

INTERNATIONAL OR WORLD DELIVERY

FLAT fee of AUD $10.00  includes 19-30 days

**Dispatch can take 2-5 days depending on stock ordered.

*Chinese New Year & Public Holidays/ Christmas/ Holidays may affect shipping times 

EXPRESS LOCAL DELIVERY (AUS) including TAS

Although we do only provide standard e-free shipping but we understand that you might require it quick ASAP, so just drop us a message! email at info@shoples.store 

We will get back to you within 1-2 hours of message.

If you live overseas and have a question about shipping rates or your country is not listed above please contact us. International shipping times may vary. Our international shipping rates do not cover local taxes or import duties. Please contact your local customs or Post Office for information on your country's import regulations and costs.

DELIVERY TRACKING:

When you order we'll provide you with an e-packet tracking number. This means you're able to keep track of where your items are from the moment you order until they arrive at your door. We and our shipping partners make every effort possible to get your goods to you as quickly as possible.

Please keep in mind that if you ordered multiple products, your shipments may be shipped at separate times depending upon our supply.

STOCK & SUPPLIES:

Shoples as an e-commerce business relies on some providers shipping stock from the APAC region. If Shoples products/items are available locally then we can certainly ship them faster. We work closely with Customs Officials and Post Office headquarters regarding processing your orders.

FREE SHIPPING POLICY:

Shoples provides the 'Free Shipping' service to our customers. It therefore states that the term 'Free shipping' means between dates 15-30 days, the item will be delivered within this window or may take longer. It does not guarantee a faster shipment method but depending on supplier's product, it may be shipped earlier.  Of course, certain products may come from our overseas vendors, therefore it may take longer with dispatchment days. Shoples ensures that you are updated through our customer service team and tracking service. Shoples does not take responsibility of customs officials and local postal authorities delays. In the event that your parcel is taking longer then we suggest you to contact us for a resolution.