Shoples e-Voucher
DETAILS
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How does it work?
1. Choose the value of the e-Voucher from as little as $25
2. Add to cart and checkout as normal
3. Your e-Voucher will be emailed to you after your purchase, which can be forwarded to any recipient
When it's time to shop
Use your code to redeem your e-Voucher in the payment section of our checkout. Anything remaining on your e-Voucher can be used in another transaction.
Additional Information:
- All e-Vouchers are valid for 12 months from the date of issue
Return & Refunds
Okay so you're not happy with the order or something else? No worries.
Each item is processed according to the vendors agreement, if you have an issue then please email us (info@shoples.store) within 24 hours of receipt.
Your case will be treated with care and you will be sent details of how to obtain a refund or replacement.
Please note for returns we are unable to cover the shipping cost.
Please note that we do not refund money for change of mind, so please choose carefully instead we issue coupon or voucher from store with same value of item you chose.
Please note, we are not responsible for lost, stolen or undelivered returned parcels.
The Process is simple
You will receive an instructed email regarding a Free return label for the selected items.
You will need to print Return label and box it up. Please try not to damage the packaging or throw away!
If the product you purchased isn't available for Free return then you will have to pay for shipping.
You will then need to go to a postal hub to dispatch it.
Once we receive the package, we will make necessary judgement if you fulfil the requirements for a return or exchange under vendors agreement and our T&C's.
When will I get my refund?
Returns are usually processed within 3 business days of receipt and you’ll receive an email detailing your return once this has been completed.
